Privacy Policy

Jumalink respects your privacy and is committed to protecting your personal data in accordance with the Data Protection Act, 2012 (Act 843) of Ghana. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, mobile application, and related services.

1. Information We Collect

A. For Workers (Blue-Collar Workers)

When you create an account as a worker, we collect:

• Name
• Email address
• Mobile number
• Location
• Password

You may also choose to provide additional information to enhance your profile visibility such as references, certifications, or documents showcasing your skills and experience.

If you sign up for a premium service, we will collect your payment information (e.g., Mobile Money or card details) to process transactions securely.

B. For Clients

When clients create an account, we collect:

• Name
• Email address
• Telephone number
• Password
• Payment details (Mobile Money or bank account information)

2. How We Use Your Data

To Connect You with Opportunities

We use your information to connect blue-collar workers with job opportunities based on job category and proximity. For example, masons in Accra may be matched with nearby clients who need masonry services.

To Facilitate Communication

Your contact details help us send job alerts, application updates, and messages between workers and employers to ensure smooth interaction.

To Enhance Your Experience

We analyze usage data to improve app functionality, personalize your dashboard, and recommend relevant connections or opportunities.

For Marketing and Promotion

We may share success stories (e.g., successful job matches) on our social media channels to celebrate skilled workers and promote Jumalink. Personal details will only be shared with your explicit consent.

For Customer Support

We use data to assist users, resolve issues, fix bugs, and respond to complaints quickly and efficiently.

3. How We Share Information

With Employers or Clients

We share only relevant details such as your name, skills, and experience with potential employers when you apply for a job or express interest. Sensitive data is never shared without your permission.

With Service Providers

With Your Consent

We only share your personal data for additional purposes (like promotions or partnerships) when you give explicit consent.

Non-identifiable information is collected about your device in relation to dimensions, the device model, and os version among others to help with app optimization and bug fixes.

For Legal and Security Reasons

We may disclose your information when required by law or when necessary to protect Jumalink's rights, users, or the public from fraud or illegal activities.

4. Your Choices and Obligations

Access and Update Your Information: You may view and edit your profile details, preferences, and contact information anytime through the app.

Communication Preferences: You can opt in or out of receiving promotional messages, newsletters, or job alerts at any time.

Delete Your Account: You may delete your account, after which we will remove or anonymize your data unless required to retain it by law. You can submit a deletion request here.

Consent Management: You can withdraw consent for data processing at any time. However, this may limit access to certain features that rely on your data.

Compliance with Laws: You agree to use Jumalink responsibly and in accordance with all applicable laws and our Terms of Service.

5. Data Retention and Deletion

We retain your personal data as long as your account is active or needed to provide services. When deleted, your data is permanently removed or anonymized, except for legally required records (e.g., payment or tax information).

6. Children's Privacy

Jumalink is intended for individuals 18 years and older. We do not knowingly collect information from minors. If we become aware of any data collected from a child, we will delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect new features, laws, or operational changes. If major updates are made, we will notify you through the app or by email. The "Last Updated" date will always indicate the most recent version.

8. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:

At Jumalink, your privacy matters. We are committed to connecting blue-collar workers and clients safely, transparently, and responsibly while protecting your personal data at all times.